Privacy

Your calls.
Your Mac. Your keys.

TakeCallOS runs on your machine. Audio, transcripts, and AI memory never leave your device unless you choose to send them.

What runs where

Every piece of your call pipeline, mapped to where it executes.

Stays here
On your Mac
  • ✓ Call audio capture & buffering
  • ✓ Transcription buffer (in-memory, cleared after call)
  • ✓ AI agent reasoning & decision logic
  • ✓ Memory store — call history, contacts, preferences
  • ✓ Contact list & caller ID lookup
  • ✓ API keys (stored in macOS Keychain)
  • ✓ Call recordings & transcripts (if you save them)
No TakeCallOS server ever receives call audio, transcripts, or keys. The call is your Mac's business.
Only when you opt in
API calls to your providers
  • → Audio to your STT provider (Whisper / Deepgram)
  • → Transcript to your LLM (OpenAI / Anthropic / Gemini)
  • → Response text to your TTS (ElevenLabs / OpenAI)
These calls go from your Mac directly to the provider on your own account — using your keys, under your provider's privacy policy. TakeCallOS is not in this path.

Bring Your Own Keys — what that means for your data

Every AI provider charge flows from your Mac directly to the provider on your account. We never see your API keys, your usage, or your invoices.

The same applies to audio. When you choose OpenAI for speech recognition, TakeCallOS sends audio from your Mac to OpenAI's API — the same call any other OpenAI customer makes, directly to OpenAI's servers, under your account. TakeCallOS is not a relay. There is no Polsia server sitting in the middle receiving a copy of your call data.

You control which providers receive your audio. You can switch providers or disable AI entirely — calls will still route through your iPhone normally.

What we collect

🔑
License activation ping
When you activate TakeCallOS, we verify your license key. We store your email address and license key on our server to validate that you're a legitimate customer. This is the only PII that leaves your device through us.
📊
Anonymous version telemetry
We send an anonymous ping on launch with the app version and macOS version. No device identifier, no IP address stored, no user correlation. This tells us which versions are in active use so we know when it's safe to end support for older releases.
🐛
Crash reports (opt-in only)
If you enable crash reporting in Settings, stack traces from app crashes are sent to our crash reporter. Crash reports contain no call audio, no transcripts, no contacts, and no API keys. You can disable this at any time — it defaults to off.
We never collect: call audio, call transcripts, AI conversation history, contact data, API keys or usage, call recordings, or any data about who called you or who you called.

How your iPhone number works

TakeCallOS uses standard macOS Phone Continuity — the same feature that lets you answer iPhone calls on your Mac in a regular phone call. There is no virtual number, no SIP gateway, no carrier-level interception, and no Twilio account involved.

Your callers see your real iPhone number. Incoming calls arrive on your iPhone and mirror to your Mac over your local Wi-Fi network. TakeCallOS intercepts the audio on-device before it reaches the Mac microphone — the call never routes through a different carrier or a cloud recording service.

Because we use Continuity rather than a cloud telephony layer, we have no carrier-level visibility into your calls. We cannot see call metadata, call duration on a per-user basis, or anything else that a SIP provider would log.

Deleting your data & exporting

Local data: All call recordings, transcripts, and AI memory are stored on your Mac in the TakeCallOS application support directory. To delete everything, quit TakeCallOS and remove the app and its support files. Nothing is synced to a cloud backup on our end.

Export: In-app export (Settings → Export Data) lets you download your call history, transcripts, and AI memory as JSON or plain text. You own this data — export it at any time, no account required.

License data: To delete your email address and license key from our server, email privacy@takecallos.polsia.app with your purchase email. We'll delete your record within 7 days and confirm by reply.

Questions about privacy?

Email privacy@takecallos.polsia.app.
We read every message and respond within one business day.

Last updated: May 13, 2026